FREQUENTLY ASKED
QUESTIONS
FREQUENTLY ASKED
QUESTIONS
If you can’t find the information you are looking for, you can write to the ORTHOPUS crew via the contact form.
If you can’t find the information you are looking for, you can write to the ORTHOPUS crew via the contact form.
I would like to order a solution from ORTHOPUS. How do I do it?
For individuals: At the moment, we do not sell directly to individuals. If you have a disability, we advise you to contact your medical referent (occupational therapist, specialist in physical medicine and rehabilitation, etc.), who can order the technical aid you are interested in.
For independent professionals or organizations:
Please send an email to sales@orthopus.com, and we will get back to you with an order form to complete. And if you want more information, you can read our page about our distributors.
I would like to order a solution from ORTHOPUS. How do I do it?
For individuals: At the moment, we do not sell directly to individuals. If you have a disability, we advise you to contact your medical referent (occupational therapist, specialist in physical medicine and rehabilitation, etc.), who can order the technical aid you are interested in.
For independent professionals or organizations:
Please send an email to sales@orthopus.com, and we will get back to you with an order form to complete. And if you want more information, you can read our page about our distributors.
I am interested in a solution that is not yet on sale. How long do I have to wait?
Developing quality medical devices takes time: research to make the most appropriate technical choices, back and forth between prototypes and user tests, and then the certification stages (clinical trials, administrative procedures). We do our best to optimize these different steps with our various partners.
On the pages of each solution under development, you can find an estimate of the expected date of sale. However, this date may change depending on development schedules.
You may be able to find a solution that suits you on this page dedicated to medical aids for arm mobility.
If you have any questions or would like more information about a solution, please don’t hesitate to contact us via the contact form.
I am interested in a solution that is not yet on sale. How long do I have to wait?
Developing quality medical devices takes time: research to make the most appropriate technical choices, back and forth between prototypes and user tests, and then the certification stages (clinical trials, administrative procedures). We do our best to optimize these different steps with our various partners.
On the pages of each solution under development, you can find an estimate of the expected date of sale. However, this date may change depending on development schedules.
You may be able to find a solution that suits you on this page dedicated to medical aids for arm mobility.
If you have any questions or would like more information about a solution, please don’t hesitate to contact us via the contact form.
Can ORTHOPUS technical aids be reimbursed?
Our technical aids are designed to be CE certified as Class I medical devices. They can therefore be covered by social security systems, but the reimbursement rate varies by country.
Can ORTHOPUS technical aids be reimbursed?
Our technical aids are designed to be CE certified as Class I medical devices. They can therefore be covered by social security systems, but the reimbursement rate varies by country.
I have a motor disability, or I have a relative with one, and I would like to submit an idea to you.
Wonderful! We are open to all suggestions from people who use or will use our solutions.
I have a motor disability, or I have a relative with one, and I would like to submit an idea to you.
Wonderful! We are open to all suggestions from people who use or will use our solutions.